Orange to make accessible its shops to people in wheelchairs

Orange to make accessible its shops to people in wheelchairs


From now on Orange Flagship store staff will have at its disposal a new and innovative device that will help them to assist customers with wheelchairs to enter the shop. Today Orange management, with the support of Unison NGO Executive Director Armen Alaverdyan, tested a special device in Orange Flagship. This device aims to make accessible to Orange customers those Orange shops, which, due to their stairs, are not accessible to the disabled and where it is not impossible to build ramps. To climb up and down the stairs the wheelchair is put on the device, which safely moves it up and down the stairs.

Bruno Duthoit, Orange Armenia CEO, said: “We have 75 shops throughout the territory of Armenia, and majority of them are with stairs. We have built ramps in the shops where it was possible to build, in order to make our shops accessible to everyone. We target to make accessible to everyone 70% of our shops by the end of the year. We consider this as an important point in our corporate social responsibility, so we are doing our best to provide equal opportunities to everyone to benefit from our services”.

Before acquiring this device of Italian production, Orange Armenia has consulted Unison NGO. This device is considered as the best of its type.

Orange Flagship at Northern Avenue is still the one to have this device, but some time later, after having feedbacks of the customers and shop staff on the efficinecy of the device, the company intends to equip some other shops as well with such device, or to find alternative solutions, such as mobile ramps.